Newsletter: February 2006

How important is growth to employee retention?




While most AEC firm leaders intuitively understand the many benefits of consistent growth, some drive harder for it than others. From the perspective of recruiting and retention, firm growth is vital, as the vast majority of employees prize the perks resulting from steady increases of new clients and projects. So, just about every firm that wants to attract and keep key personnel has to grow. And the better that hiring managers can make the case for a bright future, the easier recruiting and retention become.

Let’s spell out the benefits of growth for employees:

  • Salaries and bonuses go up. Check out industry salary surveys. In almost every case, with adjustments for location, the larger the firm, the higher the salaries.
  • Stock and ownership stakes go up. When revenues rise, stock becomes more valuable.
  • The firm gets more prestigious clients. Employees can add more high-profile projects to their resumes.
  • Jobs become more fulfilling. Higher-profile projects usually mean more interesting work. This improves morale.
  • Opportunities for promotions increase. As the workload rises, the firm adds positions. More management opportunities arise.
  • Opportunities to learn new skills increase. Often, firms increase the diversity of their work as they grow. This provides employees multiple opportunities to bolster their skill-sets.
  • More prestige and visibility for the firm. Impressive growth leads to notice in the trade and general business press. Employees take additional pride in this success.

These benefits relate to psychologist Abraham Maslow’s Hierarchy of Human Needs, his theory on what motivates human beings in all aspects of life. Of the five levels of need— physiological, safety, love/belonging, esteem, and actualization—three—safety, esteem, and actualization, apply most when it comes to the benefits of firm growth.

Employees want the safety of knowing their jobs will continue to exist tomorrow. A growing firm provides more job security than one that is stagnant or in decline. In addition, employees are concerned about long-term financial security for themselves and their families. Pension plans, 401Ks, SEPs and the like address this need. Growth generally makes it possible for firms to be more generous in this area.

Opportunities for career advancement provide increased prospects for boosting esteem. Promotions, assuming more responsibility, moving from a cubicle to an office, and earning a new title can all provide more esteem. Those who value these perks and benefits tend to be the most ambitious, and often, the most productive, employees. Unfortunately, these folks tend to be the most likely to seek greener pastures if their firm isn’t providing the opportunities for career advancement that they desire. Steady growth leading to more opportunities for advancement increases the chances of the firm being able to retain these highly driven workers.

Actualization, the highest level of need, can only be reached when all of the lower levels have been fulfilled. When people reach this level, they feel that they have achieved all that they had set out to accomplish in their careers. One goal might be building a successful firm, with growth being an obvious indicator of success. This could entail founding a new firm and making it a viable, long-term proposition, or taking an existing firm to a higher level. It could even apply to opening and growing a branch office or new practice area.

This need might also be fulfilled by leaving a lasting legacy by being the lead designer on a landmark project or designing some of the first significant green projects in a community. It may also include something like a chance to do pro bono work on the design of a veteran’s memorial, for example.

How much growth is enough?
Firms grow at different paces during different stages of their existence. While fast growth is exciting and generally beneficial, it’s not reasonable to expect every year to be a home run for growth. What’s more, rapid growth does present management challenges such as hiring enough individuals to keep up with new business, adjusting management structures to make sure decision-making doesn’t get bogged down, and managing cash flow.

Coming up with reasonable and appropriate growth targets will be influenced by economic factors such as how well the local economy and the industry sectors serviced by the firm are doing. Every firm should have annual growth goals, and all employees want insight into the firm’s future prospects. Set goals at an annual strategic planning meeting and share them with employees.

Make sure you tout the good results, and provide a clear explanation of disappointing ones. During a down year, let everybody know what the plan is to turn things around. Recruiting and retention, and the future of the firm, may very well depend upon it.


What do you think? Let us know.













Hot Candidates



Senior Healthcare Architect
Senior associate with 25 years of architectural experience primarily in the healthcare sector. He is involved in a significant amount of marketing and is the client contact on all of the projects that he runs. Oversees 5-15 designers depending on project size and enjoys working with and developing them. Present compensation is $90k+ per year.

Senior Multi-Unit Residential Architect
Senior associate with 16+ years of experience. Primary project type is multi-unit residential, condos, and lofts, which feature new buildings and renovations. Has long-term working relationships with clients, consultants, and colleagues. Depending on the project size, candidate oversees two to six designers. Candidate is also able to take a project from design phase through construction. Presently earning a salary of $125k+.

For more information on this candidate, contact:

Jeff Simeone
508-393-4933 ext. 15
jsimeone@sullivankreiss.com



Director of Business Development
Candidate in MA has 20 years experience with business development, marketing, and project management in the commercial construction sectors including office, industrial/warehouse, institutional, hospitality, and retail markets. Responsibilities include: networking, client contact, supervision of site teams, estimating, budgeting, and negotiations. BS in Marketing and Building Construction. Base salary is $100K.

For more information on these candidates, contact:

Paul Sanz
508-393-4933 ext. 13
psanz@sullivankreiss.com



Construction Executive
Candidate has 25+ years of experience with residential development projects, multi-family site developments to custom luxury homes. Experience with firm leadership, including organization, growth, and troubleshooting of both new and existing operations. Further experience with property acquisitions, construction analysis, and marketing. Open to relocation to coastal areas of the US.

For more information on this candidate, contact:

John Rainone
508-393-4933 ext. 12
jrainone@sullivankreiss.com




Vice President - Business Development
Candidate has 14 years of experience with Design/Build, Architecture, Engineering, and Construction business development for firms with annual billings over $150 million. Accomplishments include: 13% increase in new clients and opportunities per month for multi-regional program; efforts were responsible for gross billings over $1 million; responsible for increasing amount of repeat projects from existing clients. Past experience with accounting and estimating. Open to relocation.

Project Manager, P.E.
Civil Engineer in Northern Connecticut with 16 years of experience, 6 years private consulting engineering, and 10 years as a Town Engineer. Extensive private and public site development experience with residential, commercial, and institutional projects. Candidate is responsible for client contact, marketing, business development, and making presentations at town meetings. Base salary is $63K.

For more information on this candidate, contact:

Justin Roy
508-393-4933 ext. 11
jroy@sullivankreiss.com




Interior Design Principal, ASID
Seattle-area sole proprietor with extensive commercial/retail experience and international expertise. Experience managing and maintaining brand identity. Hands-on client management. Runs projects from start to finish. Able to produce high quality design under tight budget constraints. Experienced at liaising with vendors, architects, and engineers. Earnings range from $95K to $120K.

Project Manager
Philadelphia-based candidate is a registered architect with 11+ years of experience in design and project management. Runs projects in all phases from schematic design to construction administration. Supervises a team of two to four designers. Extensive institutional and higher education project experience. Worked on projects as large as 1 million square feet. Computer skills include Microstation, POWERCAD, and Microsoft Office Suite. Currently earns $70K

For more information on this candidate, contact:

Brian DeMartino
508-393-4933 ext. 14
bdemartino@sullivankreiss.com




Strategic Business Planning Professional
Candidate seeks equity position with a $5-$10 million specialty contracting firm. This individual has a proven track record helping construction companies improve profitability and productivity. Background also includes superior skills in the areas of strategic planning, re-engineering company structures, and budgeting. Ideal candidate for a company interested in succession planning.

For more information on this candidate, contact:

John Kreiss 508-393-4933 ext. 17 jkreiss@sullivankreiss.com




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edited by Peter Fabris  pfabris@peterfabris.com, http://www.peterfabris.com

formatted and sent by Bluewater Internet  bob@bluewaterinternet.com, http://www.bluewaterinternet.com

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